Return &Refund Policy

Last Updated: July 26, 2024

INTRODUCTION

Thank you for your purchase at StreetTaste Impressions. We value your satisfaction and strive to provide high-quality digital images. Please read our return and refund policy carefully to understand your rights and obligations.

DIGITAL PRODUCTS

Due to the nature of digital products, all sales of digital images are final. Once a purchase is completed and the image is downloaded, it is non-refundable. However, we understand that issues may arise, and we are here to help.

ELIGIBILITY FOR REFUNDS

You may be eligible for a refund or replacement under the following circumstances:

  • Download Issues: If you encounter problems while downloading your purchased image, please contact us for assistance.

  • File Corruption: If the file you downloaded is corrupted or cannot be opened, please contact us within 7 days of purchase for a replacement or refund.

  • Incorrect File: If you receive a file that is different from what you ordered, please contact us within 7 days of purchase for the correct file or a refund.

REQUESTING A REFUND

To request a refund, please follow these steps:

  • Contact Us: Send an email to info@streettasteimpressions.com with your order number, a description of the issue, and any supporting evidence (e.g., screenshots of error messages).

  • Resolution Process: We will review your request and respond within 3 business days. If the issue cannot be resolved with a replacement, we will issue a refund to your original method of payment.

EXCEPTIONS

Refunds will not be issued under the following circumstances:

  • Change of Mind: Refunds are not available if you simply change your mind after purchasing.

  • Misuse: If the file has been altered, misused, or damaged after download, no refund will be provided.

  • Unauthorized Use: Any use of the image that violates our licensing terms will void the refund eligibility.

CONTACT INFORMATION

If you have any questions or need further assistance, please contact us via email at: info@streettasteimpressions.com

CHANGES TO THIS POLICY

We reserve the right to modify this Return and Refund Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.